Effective Date: [Insert Date]

At Cielomar Recovery, we are committed to ensuring that our website, virtual programs, and services are accessible to all individuals, including those with disabilities. We strive to provide an inclusive and user-friendly experience, and we are continuously working to improve the accessibility of our digital platforms.

 

Our Commitment

We believe that everyone, regardless of ability, should have equal access to the care and support offered by Cielomar Recovery. Our goal is to make our website and virtual programs, including the VIVA Program, as accessible and usable as possible, following the best practices and standards defined by the Web Content Accessibility Guidelines (WCAG).

 

Measures to Support Accessibility

To achieve our accessibility goals, we have implemented the following measures:

• Accessible Design: We use high-contrast text, readable fonts, and intuitive navigation to ensure that our content is easily accessible to individuals with visual impairments, cognitive disabilities, and other conditions.

• Alternative Text: All non-text content, including images, has alternative text to support screen readers and other assistive technologies.

• Keyboard Navigation: Our website is designed to be fully navigable using only a keyboard, making it easier for individuals with motor disabilities to access our services.

• Captioned Videos: Any video content, including those used in the VIVA Program, will include captions to support individuals who are deaf or hard of hearing.

• Virtual Environment Accessibility: We are actively working on making the VIVA Program, our metaverse-based therapy platform, accessible to all users, ensuring that features such as avatars and virtual interactions are user-friendly and inclusive.

 

Ongoing Efforts

We are continuously monitoring and improving the accessibility of our services. As technologies evolve, we aim to stay up to date with the latest accessibility practices and standards. We are dedicated to identifying and addressing any barriers to accessibility.

 

Third-Party Content

While we strive to ensure that all content provided by Cielomar Recovery is accessible, we may occasionally link to or embed third-party content. We are not responsible for the accessibility of third-party platforms, but we encourage these providers to make their content accessible to all users.

 

Feedback and Assistance

We value your feedback. If you encounter any accessibility barriers while using our website or virtual programs, or if you need assistance accessing our content, please contact us. We are committed to addressing accessibility issues and making accommodations as needed.

You can reach us at:

 

(650) 556-4565

info@cielomaredr.com 

 

PO BOX 371420

Montara, CA 94037

 

Accessibility Goals

Cielomar Recovery is committed to meeting or exceeding the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. While we recognize that accessibility is an ongoing effort, we are dedicated to making consistent improvements to ensure our services are accessible to everyone.